March 5, 2021
I just wanted to take the time to personally thank you all for everything you did in preparing my loan! That was one of the best customer service experiences I’ve ever had and especially on something so extremely important! You ladies work excellently as a team and I’m thankful I had you on my team. As a first time homebuyer one could only dream of having such an easy process. Thanks to all of you I had that and much much more. So I just wanted to make sure you knew how grateful I was and many blessings moving forward to you all.
October 10, 2019
I recently bought a home and Cheryl Conard was our mortgage advisor. This is my fourth time buying a home. I never had such an amazing mortgage advisor such as Cheryl. She is so personable. I have NEVER had a mortgage advisor as personal as she is. I do not know why others do not follow her example. Cheryl was always so responsive to our questions and concerns. Buying a home can be stressful. Having someone such as Cheryl helping you makes it so much easier. And this may sound cheesy, but she really does care. Since the beginning she treated us as human beings, and not just clients or numbers. Since the beginning she connected with us at a human level. In addition to being human she is also very good at what she does. She always updated us with any changes, she made it so easy for us to submit documents to the underwriters, and she had our loan approved weeks before our settlement date. I felt confident that we were in good hands with her.
Becky Kosakowski |
September 11, 2019
WOW WOW WOW - PMA IS AMAZING!
My husband and I are using PMA for a new home. My husband used Cheryl with his first home and now we purchased a home together. We found our home on a Saturday, talked to Cheryl Conard and had our pre-qualification letter that same day. Being a newbie at this home buying stuff I had several questions and wasn't sure on some things. I emailed Cheryl and she explained everything to me and the best part was I did not feel stupid or that she was talking down to me. Her team is PHENOMENAL as well, also helpful and all have been very responsive! I am super glad that we have such an amazing team that we can lean on for support and help get us through this! They made this first time home buying experience an amazing one....THANK YOU THANK YOU THANK YOU!
First-Time Home Buyer|
July 29, 2019
I cannot sing enough praises about how much Cheryl and her PMA staff have done to help us purchase our first home. She is extremely knowledgeable, detailed and works with you every single step of the way. She is so easy to work with and truly does want to do everything in her power to help you through the home buying process. You can't go wrong with Cheryl. Thank you!
July 19, 2019
Cheryl and her colleagues have been outstanding throughout the purchase of our home! In a competitive market, we called on her often, and she always got back to us right away with exactly what we needed. More than just our pre-approvals, she walked us through adjusting for some unexpected, unrelated curveballs thrown our way during our buying process. In an age when customer service often feels anonymous and automated, Cheryl was like having a close friend or member of the family handling our pre-approval—only possibly even more accessible!
July 8, 2019
Cheryl Conard was very responsive, helpful and provided expert service throughout the mortgage process. Keep on doing a great job.
May 20, 2019
Cheryl was so kind, patient, and helpful during our first time homebuyer process. She helped to make the process so smooth and much more enjoyable than we could have ever imagined. She was a rockstar at closing, and explained everything in detail, very clearly!
April 15, 2019
Cheryl Conard came in when I was struggling with another lender in the pre-approval process and she's helped us so much during the buying process. Easy to work with and helpful instruction. We closed the house a few days earlier than we expected due to some unexpected issue, Cheryl made it work and we now officially own our house with no hassle! Thank you Cheryl!
February 21, 2019
Cheryl Conard seemed genuinely interested in getting us a great mortgage and helping us understand the process. It felt more like a friend/aunt helping us than just a random person
February 25, 2019
Cheryl Conard is an absolute pleasure to work with! We purchased our home about a year and a half ago, and we first worked with Cheryl then. She put us at ease throughout the entire mortgage process. Cheryl is very professional, knowledgeable, and answered all of our questions in an extremely timely fashion. We enjoyed working with her so much that we kept in touch with her after closing. We recently finished renovating our house, and when it came time to refinance, we reached out to Cheryl. We just closed on refinancing our mortgage and once again, had stellar service from Cheryl & her team. It is evident that Cheryl really cares about her clients and wants to help them in every way that she can. We would highly recommend working with Cheryl & PMA.
Recent Home Buyer|
Cheryl Conard was extremely helpful and knowledgeable. She answered every question with confidence and was able to work with us.
Elizabeth & Christian Truitt|
December 25, 2017
Cheryl was responsive, patient, and very knowledgeable. She helped make this process much less overwhelming and more manageable, and we were very appreciative of her expertise and guidance at every step.
December 26, 2017
Cheryl Conard and the team at PMA were amazing. We worked with Cheryl over a period of 9 months while we searched for a home and began the mortgage pre-approval process. Cheryl was responsive, patient, and knowledgeable every step of the way and was a true pleasure to work with. We had heard horror stories from friends and family about their mortgage lending experiences, and our experience was nothing like that. Because of Cheryl and the team at PMA, we felt confident, well-informed, and prepared at every step of the process. PMA's rates are very fair, and the service is top-notch. We cannot recommend Cheryl and PMA highly enough!
Recent Home Buyer|
Cheryl Conard was terrific. She was very responsive and extremely helpful. I would recommend her and your company to anyone who needed a mortgage. This is a stressful process and Cheryl made it easy. She was wonderful. Many thanks.
Cheryl Conard took the time to explain everything to me right through to settlement. There were no surprises
Cheryl Conard was very easy to work with and obviously knew her stuff, so I was confident that everything was being taken care of throughout the process.
The customer service was great. Everyone was friendly, responsive, and patient throughout the entire process. I'm so thankful for the positive experience and service I received with Philadelphia Mortgage Advisors.
Cheryl doesn't miss a beat. She's never late, clearly approaches her job with the utmost integrity and is just a very likeable human being!
Cheryl was kind and personable from the start. She was attentive and her response time was nothing short of amazing. She is genuine and we felt well cared for.
Cheryl Conard was an absolute joy to work with - I cannot have enough positive things to say about this experience! She was very transparent throughout the entire process, and this was important to me because I was a first time home buyer. She was always available by phone/email whenever I had questions. I highly recommend her.
Just wanted to write one more time and thank you for all of your help throughout our mortgage process. You made the entire experience seem effortless and we cannot thank you enough. You rock and we could not have purchased this beautiful home without you.
If there was more than a 10 we'd give that to Cheryl Conard. She was beyond helpful from the first day of needing to get pre-approved quickly until today, after our closing, still helping us with mortgage related questions. She was always professional, knowledgeable and responded with lightning speed anytime we needed her. Thank you Cheryl!
Cheryl was absolutely the best mortgage advisor I have had the pleasure of working with. From the first phone call at the recommendation of other highly satisfactory reviews from Redfin to the last sit-down at settlement, Cheryl provided the highest quality service I could have hope for. I highly recommend her and her team for your lending needs!
Cheryl is so knowledgeable and helpful and she helped us get through our whole mortgage process from across the country. The online portal that PMA has made everything easy and I felt safer uploading my personal documents there rather than emailing everything (and it was certainly quicker and much cheaper than having to put everything in the mail!). Cheryl was pleasant and friendly and always available to answer questions through calling, texting, or emailing. I never had trouble reaching her AND we got a great rate!
Recent Home Buyer|
Everyone at Philadelphia Mortgage Advisors was so helpful, knowledgeable, and responsive. We were dealing with buying a house from across the country and they made everything very simple, especially with the availability of the portal for uploading and signing documents. Greta Henery and Cheryl Conard were terrific to work with-friendly, pleasant, and always willing to answer questions. I recommend them highly!